go to were is says account, and push the button which says claim voucher/cash, and it will be sent to you, it can take quite a few weeks to arrived but it will arrive, you have to have a min of $10 in account to claim so if you have $5 in voucher and $5 in cash you need and extra $5 in each to claim, but if you have a $10 voucher or $10cash you can claim straight away. And YES you do get it :)